okbaji Privacy Policy
The security of your personal information is our top priority. okbaji protects your privacy through SSL encryption and strict data protection policies.
This privacy policy describes in detail how okbaji collects, processes, stores, and protects the personal information of users of the okbaji platform. By using the okbaji website or services, you are considered to have fully accepted the terms of this privacy policy.
We believe every user should have control over their own information. That is why we always follow a policy of transparency and are committed to keeping you fully informed about how your personal information is being used.
Please read this policy carefully. If you have any questions, contact our support team via live chat or email.
What Information We Collect
For the purpose of creating an account and providing services on okbaji, we collect the following types of information:
1.1 Information You Provide Directly
Information you provide directly during the registration process or account management:
- Full name and date of birth (required for age verification)
- Email address and mobile phone number
- Residential address and nationality
- National ID or passport number (for identity verification)
- Financial information — details related to bKash, Nagad, Rocket accounts
- Your chosen username and password
1.2 Automatically Collected Information
When you use the okbaji platform, some information is automatically collected through technical means:
- IP address and device identification information
- Browser type, version, and operating system
- Time and date of your access to and use of the platform
- Data obtained from cookies and similar technologies
- Gaming activity and transaction history
- Log files and session data
1.3 Information Received from Third Parties
In some cases we may receive information from third parties such as identity verification service providers or financial institutions, solely for the purpose of meeting applicable legal obligations.
How Your Information Is Used
okbaji uses your personal information only for the following legitimate purposes. We never sell your information or share it with unauthorized third parties.
2.1 Account Management and Service Delivery
- Creating, managing, and maintaining your account
- Processing deposit and withdrawal transactions
- Activating gaming services, bonuses, and promotional offers
- Providing technical support and customer service
2.2 Identity Verification and Legal Compliance
- Age verification — confirming that the user is 21 years of age or older
- Complying with Anti-Money Laundering (AML) policies
- Completing the Know Your Customer (KYC) process
- Fraud detection and prevention
2.3 Platform Improvement and Personalization
- Displaying games and content based on your preferences
- Analyzing and improving the user experience
- Ensuring system security and performance
- Sending relevant promotional messages (with your consent)
Cookies and Tracking Technologies
okbaji uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.
3.1 Types of Cookies
Essential Cookies
These cookies are essential for the basic functioning of the platform. Without them, the site cannot work properly — they maintain login sessions, ensure security, and deliver core services.
Functionality Cookies
These cookies are used to remember your language preference, display settings, and other personalized choices, so you do not have to reconfigure them every time you log in.
Analytical Cookies
These cookies collect information to help us understand how users interact with the platform. This information allows us to improve the quality of our services.
3.2 Cookie Controls
You can accept or reject cookies at any time by changing your browser settings. Please note that disabling essential cookies may affect some core features of the platform.
Sharing Information with Third Parties
okbaji never sells your personal information to third parties for commercial purposes. However, in the following limited circumstances we may share certain information with specific parties:
4.1 Service Provider Partners
Relevant information is shared with the technical partners necessary to operate our services, such as payment processors (bKash, Nagad, Rocket), game software providers, and cloud infrastructure providers. These partners may only use the information in accordance with our instructions and under a confidentiality agreement.
4.2 Legal Obligations
We may disclose information to comply with legal obligations under applicable laws of Bangladesh, judicial orders, or valid requests from regulatory authorities.
4.3 Fraud Prevention
Information may be shared with relevant organizations where necessary to protect the security of the gaming platform, detect fraud, and prevent illegal activity.
4.4 Business Transfers
In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the relevant parties. You will be notified in advance with reasonable notice.
Data Security Measures
okbaji applies industry-standard security measures to protect your personal information. Our technical and policy-based security measures are described below:
5.1 Encryption Technology
All data transmission on our platform is secured through SSL (Secure Sockets Layer) encryption technology. This technology encrypts all information exchanged between your browser and our servers, so that no unauthorized party can read it.
5.2 Access Controls
Your personal information can only be accessed by authorized staff, and only to the extent necessary for them to carry out their responsibilities. All staff are subject to strict confidentiality obligations.
5.3 System Monitoring
Our technology team monitors the system around the clock. Any unusual activity or security threat is identified and addressed immediately.
5.4 Response to Security Breaches
In the event of a data security breach, we will notify affected users in a timely manner in accordance with applicable law and take the necessary corrective action.
Data Retention Period
We retain your personal information for as long as your account is active or as needed to provide services. Certain information may also be retained for a specified period due to legal, regulatory, and business obligations.
6.1 Account Information
Even after your account is closed, financial transaction records and identity verification documents may be retained for the period required by applicable law.
6.2 Logs and Technical Data
System logs and technical data are generally retained for up to 90 days, after which they are automatically deleted.
6.3 Marketing Data
Information used for promotional communications is deleted within a reasonable time from the date you withdraw your consent.
Your Rights and Controls
You have the following rights regarding your personal information. To exercise these rights, contact us via live chat or email.
7.1 Right to Access Information
You may request a copy of your personal information held by us at any time. We will provide it within a reasonable time.
7.2 Right to Correct Information
If any information in your profile is incorrect or incomplete, you may request that it be corrected. You can update many details directly from your account settings.
7.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, due to legal obligations, some information may not be possible to delete before a specified period.
7.4 Right to Restrict Processing
You may request that the processing of your information be restricted for certain specific purposes, particularly in relation to marketing communications.
7.5 Right to Lodge a Complaint
If you have a complaint about the processing of your information, please contact us first. We will try to resolve your complaint within 30 business days.
Protection of Minors' Information
okbaji is strictly for individuals who are 21 years of age or older. We do not knowingly collect any personal information from minors.
Age verification is mandatory during the registration process. If we become aware that a minor's information is in our database, we will immediately close the relevant account and delete the collected information.
If you believe that a minor has opened an account on okbaji, please contact us immediately.
Changes to the Privacy Policy
okbaji may update or change this privacy policy from time to time. The policy may be revised due to changes in services or technology, new legal obligations, or to better serve users.
9.1 Notice of Changes
If any significant changes are made to the policy, we will notify you by email or by a clear notice on the platform. You will be informed at least 7 days before the updated policy takes effect.
9.2 Meaning of Continued Use
If you continue to use the platform after the updated policy takes effect, it will be assumed that you have accepted the updated policy. If you do not wish to accept the policy, you have the right to close your account.
9.3 Version History
The latest version of this privacy policy will always be available on this page. The "Last Updated" date is shown at the top of the page.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:
Support and Contact
24/7 Live Chat Support — assistance available in Bengali
Our privacy team aims to respond to your request within 48 hours on business days.
okbaji is fully committed to protecting your privacy as a safe and reliable online gaming platform. Our fair play policy and SSL encryption ensure that every transaction and piece of personal information you share is kept with the highest level of protection.